some people!!

...a sample dialogue from my day at the store....

CUSTOMER: so, you have a sale on right now, right?
ME: yes, everything in the store is marked down up to 60% off!
CUSTOMER: oh, wow...i'll have a look around, then
**a few minutes go by**
CUSTOMER: so, this shirt says on the tag it's $9.99, and at 60% off that makes, it, what...?
ME: oh, everything's already been marked down, so, everything's priced as marked
CUSTOMER: so, it's not 60% off?
ME: well, everything is marked down up to 60% off...some things are marked down less than that, too. not everything in the store is 60% off.
CUSTOMER: so this shirt isn't 60% off $9.99?
ME; no, unfortunately, but the shirt's still a good deal at $9.99, the regular price was $16.99!
CUSTOMER: riiiight.
ME: so, are you doing all right finding the size you need?
CUSTOMER: oh, i'm just looking.
ME: okay, well, let me know if you need anything.
**more time goes by**
CUSTOMER: so, my friend was here the other day, and, she said that the markdown was off the ticketed price.
ME: um, no, the merchandise has already been marked down.
CUSTOMER; well, my friend, she works at please mum! so, i think she'd know what she was talking about.
ME: oh, really, she works here? which store? i think maybe she got confused or something because we almost never give extra discounts off the ticketed price, we always mark the clothes down so that you don't have to try and figure out how much it is with the discount.
CUSTOMER: yah, her name's jessica and she's the manager at kerrisdale.
ME: okaaay, well, she must not be anymore because we share our manager with the kerrisdale store and her name is lisa.
CUSTOMER: ok, look, I do not want to pay $9.99 for this shirt when it was falsely advertised as being 60% off. So, take 60% off the price and I'll pay that.
ME: well, um, I can't do that. the shirt's already been marked down, and, the computer won't let me override the price by that much.
CUSTOMER: i'm not paying $9.99 for the shirt.
ME: okay, well, i'm sorry but I can't give you 60% off the $9.99. Would you like to talk to my assistant manager?
CUSTOMER: no, i want to pay....$4.99 for the shirt.
ME: um, yeah, i'm not authorized to change the price of the shirt by that much, i'm sorry. if you wait a minute, I can get the assistant manager and see if she has any suggestions. i'd like to help you out somehow, but, I need a manager's authorization to do anything.
CUSTOMER: *ends up leaving the store because what I was saying was backed up by the management. * Ah! Ha-ha! Ahahahaha! Victory is mine!! (a la stewie, of course)

yikes. there are occasionally scary people in the store, no doubt about that. :) gotta love retail!